How do I check if my KYC verification has been approved?

How do I check if my KYC verification has been approved?

How to check if your KYC verification has been approved:

After logging in to your xbitu account, you can check your KYC verification status by following these steps:

Go to your Account Settings or Profile section. You can check the current progress under KYC Verification Status.
Approved: Verification is complete and all features are available.
Under review: Verification is in progress and may require further review.
Rejected: Your certification has been rejected and you will be notified of the reason for the rejection and how to resubmit.
Note: When authentication is approved, separate instructions will be provided via email notification or app notification.


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    • What should I do if KYC verification fails?

      Please check the accuracy and up-to-dateness of the submitted documents, and submit additional documents as needed. Additional documents submitted in English will be more easily approved.

    • Can I withdraw my KYC verification?

      KYC verification cannot be withdrawn. If you wish to delete your account, please contact our customer support team.

    • Can I re-apply for KYC verification?

      If your KYC verification is rejected, you can re-apply by preparing the required documents and contacting the customer center.