How to submit a complaint?

How to submit a complaint?

If you have any issues or concerns and would like to submit a complaint, you have several options to reach out to us:

  1. Email Support: You can contact our support team directly by sending an email to [info@xbitu.com]. Please provide detailed information about your issue, including your account details and a description of the problem. Our team will respond to your inquiry as soon as possible.
  2. In-App Support: Alternatively, you can submit a complaint through the in-app support portal. Simply open the Xbitu Wallet app, navigate to the Support or Contact Us section, and fill out the complaint form. Be sure to include any relevant details or screenshots to help us resolve your issue quickly and efficiently.

Our team is committed to addressing your concerns promptly, and we aim to provide a resolution as soon as possible. If you have any other questions or need further assistance, don’t hesitate to reach out through either of these channels. We're here to help!

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