The KYC name is incorrect.
Please
provide us with your **re-submitted POA (Proof of Address)** along with your
English name, and we will verify and change the information.
To ensure accurate information submission, please prepare documents that match
your English name and address and submit them to our customer support team.
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KYC is incorrectly entered.
To correct incorrect information, please provide the information that needs to be corrected (e.g. name, address, etc.) and our customer support team will check whether it can be processed manually. Please submit the necessary information to our ...
What is KYC in Xbitu?
KYC, or “Know Your Customer,” is a process used in Xbitu to verify the identity of users. This step is crucial to comply with regulatory requirements and ensure the security and integrity of the platform. When a user creates an account on Xbitu, they ...
What documents are required to complete KYC verification?
To complete KYC verification, you will need the following two documents: Identification (e.g. passport, driver's license, ID card, etc.) The English name and photo must be clearly visible. Proof of Residence (Proof of Address) The document must ...
What is KYC?
KYC stands for **"Know Your Customer"**. It is a mandatory procedure for financial institutions, fintech companies, cryptocurrency exchanges, etc. to verify the identity of customers and prevent illegal activities such as money laundering and ...
Who performs KYC services?
Currently, xbitu provides identity verification services in cooperation with two KYC professional companies, “Sumsub” and “Didit”. Both companies comply with international regulatory requirements and protect users’ personal information and assets ...