What should I do if my card is swallowed by an ATM?
If your card is swallowed at an ATM, you should
immediately report it by calling the number provided around the ATM or the bank
in charge displayed on the ATM.
After you report it, the bank will retrieve your card and guide you through the
necessary procedures.
You can also contact xbitu customer support to further report your lost card
and receive guidance on how to reissue your card if necessary.
To ensure your card's safety, it is important to report it immediately.
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