Why the amount I received is different from the initial amount?
Because of the inherent volatility of cryptocurrency, swap rates can fluctuate while your transaction is being processed by our partners. These fluctuations occur because the value of cryptocurrencies can change rapidly, even within minutes, depending on market conditions.
As a result, the final amount of cryptocurrency you receive in your wallet may differ slightly from the initial estimate. This can work in your favor if the rate improves during processing, leading to a higher amount than expected. Conversely, if the rate drops, the final amount may be slightly lower.
We strive to ensure fast and transparent processing to minimize the impact of these fluctuations, but it’s important to keep in mind that market volatility is a natural part of cryptocurrency trading. If you have any concerns or questions about the final amount you receive, feel free to contact our support team through online chat or email for assistance.
Related Articles
What is maximum amount?
At Xbitu, there are no upper limits on the amount of cryptocurrency you can swap. Whether you're making a small transaction or exchanging a large volume of coins, you're free to swap as much as you want. This flexibility allows users to trade high ...
What is minimum amount?
The minimum transaction amount varies depending on the cryptocurrency, ranging from $5 to $20 for many coins. This minimum is required to ensure that the transaction covers the necessary network fees, which can fluctuate based on the specific ...
What is the minimum amount of crypto I can deposit?
While most cryptocurrencies supported on the Xbitu platform have no minimum top-up limits, some tokens require specific conditions to be met for the transfer to appear in your account balance. Additionally, minimum transfer thresholds are set to help ...
What is a fixed rate Swap?
When you choose to create a fixed rate Swap, the Swap service will temporarily lock in the current Swap rate, providing a buffer against market volatility. This means that, regardless of any fluctuations in the market during the processing time, ...
How to buy crypto
Available Cryptocurrencies on Xbitu Currently, you can purchase the following cryptocurrencies on Xbitu: Bitcoin (BTC) Ethereum (ETH) Tether (USDT) USD Coin (USDC) We plan to add more cryptocurrencies in the future. Steps to Purchase Cryptocurrency ...