Why the amount I received is different from the initial amount?

Why the amount I received is different from the initial amount?

Because of the inherent volatility of cryptocurrency, swap rates can fluctuate while your transaction is being processed by our partners. These fluctuations occur because the value of cryptocurrencies can change rapidly, even within minutes, depending on market conditions.

As a result, the final amount of cryptocurrency you receive in your wallet may differ slightly from the initial estimate. This can work in your favor if the rate improves during processing, leading to a higher amount than expected. Conversely, if the rate drops, the final amount may be slightly lower.

We strive to ensure fast and transparent processing to minimize the impact of these fluctuations, but it’s important to keep in mind that market volatility is a natural part of cryptocurrency trading. If you have any concerns or questions about the final amount you receive, feel free to contact our support team through online chat or email for assistance.

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