How do I withdraw the crypto assets I have stored at Xbitu?

How do I withdraw the crypto assets I have stored at Xbitu?

This guide will walk you through the process of withdrawing crypto from your Xbitu wallet. Follow the steps carefully to ensure a smooth and successful transaction.

Step-by-Step Withdrawal Process:

1. Navigate to the Wallet Section:

  • Open the Xbitu app and log in.
  • Once on the main dashboard, select the Withdraw option under your crypto balance (as shown in step 2 of the image).

2. Two-Factor Authentication Setup:

  • Before proceeding with withdrawals, enable Two-Factor Authentication (2FA) for added security.
  • Follow the on-screen instructions to enable Google Authenticator (as shown in step 3). This step is mandatory for your account’s security.
  • Once activated, return to the withdrawal screen and proceed.

3. Enter Withdrawal Details:

  • Select Send Crypto (step 4).
  • Enter the recipient’s wallet address in the Address field.
  • You can manually enter the address or scan a QR code for convenience.
  • Enter the amount of cryptocurrency you wish to withdraw in the Amount field.
  • Please note the minimum withdrawal amount and ensure you have enough balance after the network fee is deducted.
  • Double-check the address to avoid any errors, as wrong transactions cannot be refunded.

4. Confirm the Withdrawal:

  • Review the details carefully, including the recipient’s address, amount, and network fee (as shown in step 5).
  • Press Confirm to proceed with the withdrawal.

5. Security Verification:

  • After confirming, you’ll be prompted to enter the 6-digit code from your Google Authenticator app (step 6).
  • Copy the code from the app and paste it into the Authenticator App field.
  • Press Submit to verify.

6. Withdrawal Processing:

  • Once the verification is complete, the system will process your withdrawal request (step 7).
  • You will receive an email confirming the withdrawal request. Ensure you check your email and click on the confirmation link to proceed.
  • The status of your withdrawal will be visible on the Withdrawal Processing screen.

7. Check Withdrawal History:

  • After confirming your request via email, your withdrawal will be processed (step 8).
  • You can view the history of your transactions, including this withdrawal, by selecting View History.

Important Notes:

  • Ensure the recipient’s wallet address is correct. Transactions to incorrect addresses cannot be reversed.
  • You will be charged a network fee for each transaction.
  • You can use the QR code feature for more accurate and faster address input.
  • Always ensure your Two-Factor Authentication is enabled for account safety.

If you encounter any issues, feel free to contact our support team for further assistance. Happy trading with Xbitu!

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