Is customer support available 24 hours a day?

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• Is there live chat support?

  xbitu offers live chat support. Communicate with our customer support team in real time to quickly resolve issues or ask questions. Live chat is available on our website or in the customer support section within the app.

• How do I contact customer support through the XBITU app?

  Please contact us by clicking the menu on the top left of the main screen, selecting Get Support, clicking Visit Customer Center, and then submitting a ticket at the bottom.

• What is the expected wait time when receiving customer support?

  Please allow at least 5 minutes for a response from our customer support team. Waiting times may vary depending on inquiry volume and complexity of requests being processed. To ensure quick processing, it is recommended that you write your inquiry ...

• Is there a way to connect directly to customer support from within the app?

  Yes, you can contact our customer support center directly from the app. You can contact customer support by following these steps: Click on the top left menu on the main screen. Select **'Get Support'**. Click **'Visit Customer Support'**. You can ...

• Does customer support support multiple languages?

  English Spanish (Spanish), Hindi (Hindi), China (Chinese), Japan (Japanese), Polski (Polish), Portuguese (Portuguese), Thai (Thai), Turkic (Turkish)