What is the expected wait time when receiving customer support?

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• Is customer support available 24 hours a day?

  xbitu's customer support is available 24 hours a day, 7 days a week. You can contact our customer support team at any time for assistance.

• Is there a way to connect directly to customer support from within the app?

  Yes, you can contact our customer support center directly from the app. You can contact customer support by following these steps: Click on the top left menu on the main screen. Select **'Get Support'**. Click **'Visit Customer Support'**. You can ...

• Is there live chat support?

  xbitu offers live chat support. Communicate with our customer support team in real time to quickly resolve issues or ask questions. Live chat is available on our website or in the customer support section within the app.

• How do I contact customer support through the XBITU app?

  Please contact us by clicking the menu on the top left of the main screen, selecting Get Support, clicking Visit Customer Center, and then submitting a ticket at the bottom.

• How do I contact customer service when KYC verification is rejected?

  How to contact customer service when KYC verification is rejected: After logging into the xbitu app, click the main menu at the top. Select "Get Support" or **"Customer Support"** from the menu. Click the “Submit a Ticket” option at the bottom of the ...