Is transaction data encrypted?
All transaction data is encrypted and transmitted
on xbitu. Using SSL/TLS encryption protocols, users' transaction history and
personal information are safely protected and protected from external attacks.
Additionally, we utilize AWS-based security systems and Fireblocks to
strengthen the security of digital assets and customer data and prevent
unauthorized access.
xbitu thoroughly protects customers' assets and data by applying the highest
level of security protocols.
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Is the anonymity of transaction data guaranteed?
Anonymity of transaction data is guaranteed on xbitu. The platform places the highest priority on protecting customer personal information and security, safely processing transaction data and thoroughly managing it to ensure that it is not disclosed ...
How is customer data protected?
xbitu uses the highest level of security system based on AWS to safely protect customer data. AWS services protect customer personal information and transaction data through encryption and various security features, and manage assets and data with ...
How do I cancel my transaction?
Once confirmed, a crypto transfer is irreversible. This means that if we’ve already sent the funds to your wallet, the transaction cannot be canceled. However, if the funds haven’t been sent yet, there may still be a small chance to stop the ...
How do I cancel my transaction?
In general, crypto transactions cannot be canceled. Since cryptocurrency transactions are based on blockchain technology, once a transaction is recorded on the blockchain, it cannot be changed or reversed. This means that once the transaction is ...
How do I cancel a transaction?
Check transaction status: See if your transaction is still processing or pending. To use the Cancel option: On the Transaction History page of the platform, make sure the Cancel button is enabled and click on it. Check Security Review: If your ...