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Is transaction data encrypted?
All transaction data is encrypted and transmitted on xbitu. Using SSL/TLS encryption protocols, users' transaction history and personal information are safely protected and protected from external attacks. Additionally, we utilize AWS-based security ...
Is the anonymity of transaction data guaranteed?
Anonymity of transaction data is guaranteed on xbitu. The platform places the highest priority on protecting customer personal information and security, safely processing transaction data and thoroughly managing it to ensure that it is not disclosed ...
Is Xbitu Safe?
Xbitu is designed with a high level of security to protect your digital assets and personal information. We prioritize safety at every step of the user experience by implementing advanced security measures. Here’s how we ensure your account and ...
Is customer support available 24 hours a day?
xbitu's customer support is available 24 hours a day, 7 days a week. You can contact our customer support team at any time for assistance.
How do I contact customer support through the XBITU app?
Please contact us by clicking the menu on the top left of the main screen, selecting Get Support, clicking Visit Customer Center, and then submitting a ticket at the bottom.