I can't re-apply for KYC.

I can't re-apply for KYC.

If the KYC procedure has already been completed

You cannot re-apply for an account that has already completed KYC. In this case, please contact our Customer Support Team to check your KYC status and receive further guidance.
Application failure due to document error

If there is a problem with the submitted documents, your KYC application may be rejected. Please check the resolution, information consistency, validity period, etc. of the documents again and resubmit the correct documents.


Failure due to system problems
Due to technical reasons, KYC application may not be possible. In this case, please contact our Customer Support Team to investigate the system issue and guide you on how to resolve it.

Account Limits
You may be unable to complete KYC due to account restrictions or security reviews. In this case, please contact our Customer Support team to get more details and instructions on how to remove the restrictions.

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      You need to receive the email and ID so that you can apply again.