My transaction takes too long. What should I do?

My transaction takes too long. What should I do?

Occasionally, transaction times may take longer than usual. This delay can occur for several reasons, including:

  1. Blockchain network overload: High transaction volume can cause congestion, leading to slower confirmation times.
  2. DDoS attacks on the swap: If the swap experiences a Distributed Denial of Service (DDoS) attack, this can disrupt transaction processing.
  3. Cryptocurrency network updates: When a cryptocurrency undergoes updates or hard forks, it may temporarily affect the speed and availability of transactions.

We understand that delays can be frustrating, but rest assured that your transaction will be processed as soon as the network stabilizes. If you have any concerns or need assistance regarding your transaction, don’t hesitate to reach out to our support team through the online chat or by email. We're here to help and ensure your transactions are completed smoothly.

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