I keep getting rejected on Didit.

I keep getting rejected on Didit.

If your KYC verification continues to be rejected by Didit, please check the following:

Accuracy of documents:
Please make sure that your submitted English name, address, photo, etc. are written accurately.
The name, address, and date of birth on your address proof and ID must match exactly.

Document resolution and quality:
Make sure the documents you submit are clear and legible, and that the photos are free of glare or shadows.
The resolution of the document must be sufficiently high.
​
Document Validity:
Please check that the issuance date and expiration date of the submitted documents are valid.
Please double check that you have submitted all required documents, including a valid passport, driver's license, ID card, and proof of address.

Additional requests from Didit:
Didit may require additional documents or information. Please review the requirements and submit them after meeting all requirements.
If the issue is not resolved after checking the above, you can contact xbitu customer support for further assistance.
Our customer support team will provide you with solutions tailored to your situation.


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