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I keep getting rejected from Sumsub.
If your KYC verification continues to be rejected by Sumsub, please check the following: Accuracy of submitted documents: All information, including English name, address, and photo, must be accurate and clearly readable. Make sure your documents ...
How to keep you Xbitu account safe?
Maintaining the security of your Xbitu account is essential to protect your digital assets and personal information. Follow these key tips to ensure your account remains safe: 1. Enable Two-Factor Authentication (2FA) Activate 2FA: Always enable ...
How do I contact customer service when KYC verification is rejected?
How to contact customer service when KYC verification is rejected: After logging into the xbitu app, click the main menu at the top. Select "Get Support" or **"Customer Support"** from the menu. Click the “Submit a Ticket” option at the bottom of the ...
KYC was rejected but I can't reapply
You need to receive the email and ID so that you can apply again.
How do I keep my account secure?
Use a strong password and change it regularly. Enable two-step authentication (2FA) and avoid suspicious links or phishing attempts. Be careful when using public networks and regularly monitor account activity