Swap
Why the amount I received is different from the initial amount?
Because of the inherent volatility of cryptocurrency, swap rates can fluctuate while your transaction is being processed by our partners. These fluctuations occur because the value of cryptocurrencies can change rapidly, even within minutes, ...
My transaction takes too long. What should I do?
Occasionally, transaction times may take longer than usual. This delay can occur for several reasons, including: Blockchain network overload: High transaction volume can cause congestion, leading to slower confirmation times. DDoS attacks on the ...
What is maximum amount?
At Xbitu, there are no upper limits on the amount of cryptocurrency you can swap. Whether you're making a small transaction or exchanging a large volume of coins, you're free to swap as much as you want. This flexibility allows users to trade high ...
What is minimum amount?
The minimum transaction amount varies depending on the cryptocurrency, ranging from $5 to $20 for many coins. This minimum is required to ensure that the transaction covers the necessary network fees, which can fluctuate based on the specific ...
How do I cancel my transaction?
In general, crypto transactions cannot be canceled. Since cryptocurrency transactions are based on blockchain technology, once a transaction is recorded on the blockchain, it cannot be changed or reversed. This means that once the transaction is ...
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Can I open a corporate/business account with Xbitu?
If you’re setting up an account for a business, organization, or corporation, this guide will walk you through the steps required to open and verify your account. 1. Download the Xbitu App • Download the Xbitu app from the App Store or Google Play. • ...
How do I manage my notifications?
This document will guide you through the process of managing your notification settings within the app, ensuring you stay informed about important activities related to your cryptocurrency wallet, transactions, and other updates. Open the Xbitu ...
Create a Xbitu account
To have access to your account on the go, you can also download the Xbitu app available on Apple App Store and Google Play. To create a personal Xbitu account through Xbitu App, please follow the steps described below. Step 1: Launch the App Open the ...
How can I change the language of the mobile app?
Currently, our clients can choose between the following languages English Español (Spanish) हिंदी (Hindi) 中文 (Chinese) 日本語 (Japanese) Polski (Polish) Português (Portuguese) ภาษาไทย (Thai) Türkçe (Turkish) 1. Tap on My Profile from the top left corner ...
How do I change the display currency on my account?
The United States Dollar (USD) – as the base currency on the Xbitu platform. you can choose between the following display currencies and view your balances the way you are used to: US Dollar Chinese Yuan Thai baht 1. Tap on My Profile from the top ...