Top-up cryptos
How do I deposit and withdraw coins?
Select the coin you want to deposit from your XBITU wallet, and you can deposit it by receiving the coin address or QR.
How soon after deposit can I use it?
After deposit, it will usually be available for use within 2-3 minutes. However, processing times may vary depending on network congestion, fee settings, and cryptocurrency type. The exact status of your deposit can be checked on the blockchain ...
What to do if your deposit is delayed
If your deposit is delayed, please check your transaction history and information, and if necessary, contact our customer support team with the transaction hash.
Is it possible to use a payment web service like PayPal to pay for cryptocurrency?
xbitu does not currently support payment by directly linking cryptocurrency to payment web services such as PayPal. However, integration through a third-party payment gateway or payment after cryptocurrency-to-fiat conversion may be possible ...
What is the solution if a blockchain transaction fails?
If your blockchain transaction fails on xbitu, please check the transaction hash, gas fee, and network status, and contact customer support if necessary.
What networks can I use to deposit cryptocurrency?
The main networks you can use to deposit cryptocurrency are: Bitcoin (BTC): Bitcoin Network Ethereum (ETH): ERC20 (Ethereum Network) Binance Smart Chain (BNB): BEP20 Tron (TRX): TRC20 Polygon (MATIC): Polygon Network Arbitrum (ETH): Arbitrum One ...
Supported crypto assets
Here is the list of all crypto currently supported by Xbitu Important: Only transfer supported cryptocurrency assets via the respective blockchain networks supported by Xbitu. Transferring unsupported assets to your xbitu account may result in ...
How do I cancel my transaction?
Once confirmed, a crypto transfer is irreversible. This means that if we’ve already sent the funds to your wallet, the transaction cannot be canceled. However, if the funds haven’t been sent yet, there may still be a small chance to stop the ...
I sent funds to the wrong address, is there a way to get them back?
Due to the decentralized nature of cryptocurrency, it’s essential to be extremely cautious during the transaction creation process. Using the wrong network or sending funds to an incorrect wallet address may result in the loss of funds. Therefore, we ...
How to deposit crypto assets?
How to Transfer Crypto to Your Xbitu Account Transferring crypto into your Xbitu account is a simple process that ensures you can manage your crypto assets easily. Please follow the steps below to deposit your chosen crypto into your Xbitu wallet. ...
What is the minimum amount of crypto I can deposit?
While most cryptocurrencies supported on the Xbitu platform have no minimum top-up limits, some tokens require specific conditions to be met for the transfer to appear in your account balance. Additionally, minimum transfer thresholds are set to help ...
What Networks Are Available for Crypto Deposits?
We support a range of blockchain networks to make your crypto deposits easy and efficient. Here’s a list of the networks you can use to deposit cryptocurrency into your xbitu account: Solana (SOL) Solana offers high-speed transactions with low fees, ...
How to buy crypto
Available Cryptocurrencies on Xbitu Currently, you can purchase the following cryptocurrencies on Xbitu: Bitcoin (BTC) Ethereum (ETH) Tether (USDT) USD Coin (USDC) We plan to add more cryptocurrencies in the future. Steps to Purchase Cryptocurrency ...
Popular Articles
What is a fixed rate Swap?
When you choose to create a fixed rate Swap, the Swap service will temporarily lock in the current Swap rate, providing a buffer against market volatility. This means that, regardless of any fluctuations in the market during the processing time, ...
Can I open a corporate/business account with Xbitu?
If you’re setting up an account for a business, organization, or corporation, this guide will walk you through the steps required to open and verify your account. 1. Download the Xbitu App • Download the Xbitu app from the App Store or Google Play. • ...
How do I manage my notifications?
This document will guide you through the process of managing your notification settings within the app, ensuring you stay informed about important activities related to your cryptocurrency wallet, transactions, and other updates. Open the Xbitu ...
Create a Xbitu account
To have access to your account on the go, you can also download the Xbitu app available on Apple App Store and Google Play. To create a personal Xbitu account through Xbitu App, please follow the steps described below. Step 1: Launch the App Open the ...
How can I change the language of the mobile app?
Currently, our clients can choose between the following languages English Español (Spanish) हिंदी (Hindi) 中文 (Chinese) 日本語 (Japanese) Polski (Polish) Português (Portuguese) ภาษาไทย (Thai) Türkçe (Turkish) 1. Tap on My Profile from the top left corner ...